Privacy Policy
Last updated: 18/3/2026
SalonLink ("we", "our", or "us") provides a salon discovery, booking, and salon-management platform for customers and salon owners in India. This Privacy Policy explains what information we collect, how we use it, and what choices you have.
Information we collect
- Name, mobile number, email address, and login details you provide when creating an account.
- Salon details such as business name, address, services, staff profiles, pricing, and booking availability.
- Booking information including appointment date, service selected, notes, and booking status.
- Ratings, reviews, and customer feedback shared through the platform.
- Technical data such as device/browser information, IP address, and usage logs for security and analytics.
How we use information
- To create and manage customer and salon owner accounts.
- To show salons, services, availability, and staff profiles to users.
- To process booking requests and send confirmations, reminders, and support updates.
- To improve platform safety, prevent fraud, and monitor service performance.
- To communicate important service messages by email, SMS, phone, or WhatsApp where relevant.
WhatsApp communication
SalonLink may use WhatsApp for transactional communication such as booking confirmations, appointment reminders, support replies, and service-related updates. We do not intend to use WhatsApp for unsolicited spam.
Sharing of information
We may share relevant booking and profile information with the salon selected by the customer, and with service providers that help us operate the platform such as hosting, messaging, analytics, and payment providers. We do not sell personal information.
Data retention
We retain information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our platform terms.
Your choices
- You may contact us to update or correct your profile details.
- You may request account deletion, subject to legal and operational requirements.
- You may choose not to provide optional information, but some platform features may then be limited.
Contact
For privacy-related questions, contact us at info.salonlink@gmail.com or visit our Contact page.